Q: What is included with my purchase?
A: All letter art designs come assembled on a double rail system with D hook attachments, ready to display on a wall. All horizontal letter art designs come with an easel. Frame Only art does not include any letter art photos. This allows you to insert your own photos when you receive your frame only design. Visit the About Our Letter Art page to see samples and specifications.
Q: What is the difference between the 2"x3" and 4"x6" art?
A: The photos are exactly the same and proportionally sized to fit. 2"x3" art is only available in horizontal orientation, while the 4"x6" art is available in both vertical and horizontal. All designs come ready to display on a wall. All horizontal designs include an easel. The frames on 2"x3" art are made of clear acrylic and are attached to our custom-made single rail, while the 4"x6" frames are made of glass and are attached to our custom-made double rail.
Q: How much will my shipping cost?
A: Any order can include a quantity of up to three 4"x6" designs and will incur a $20 flat rate shipping fee for the entire order. The PARIS and ITALY designs ship for free. To ensure speedy processing, it is important that the correct shipping method be chosen during checkout.
Q: Can I purchase art with blank frames so that I can insert my own photos?
A: Yes! We offer the 4"x6" blank frames that can be added to most designs, or ordered entirely by themselves for full customization. See our Frames Only product page.
Q: What if I cannot find what I want, or I want something very customized?
If you have any other questions or suggestions, we'd love to hear from you. Fill out the form on our Contact Us page.
BROWSING: HELP Scroll down for Frequently Asked Questions
HOW TO ORDER A READY-TO-PURCHASE PRODUCT:
Click on the desired product to be taken to the product information and ordering page. Here you can view enlarged images of the art piece and see the ordering options and pricing.
ORDERING A PRODUCT:
To order the product, contact us via the email or either phone number listed on the bottom of every product page.
If your product can have blank frames for photo inserts, you will see that option detailing the cost and maximum number of empty frames that are allowed with each piece of art. If you want to add frames, keep in mind that the frames can only be placed at the beginning, end, or in both spots (no middle placement is allowed). Make sure to mention the number of empty frames you'd like and where they should be placed (left side, right side, or one on each side) when you place your order.